




When someone holds a special place in your heart, carrying a small reminder of them can create a meaningful connection to the memories you shared. This Star Memorial Ashes Necklace offers a discreet way to keep that connection close. Part of our personalised memorial gifts collection, it combines a personal keepsake with a beautifully presented remembrance created in honour of someone deeply loved.
The stainless-steel star pendant contains a discreet keepsake chamber designed to hold a small amount of cremation ashes, a lock of hair or burial soil. Its simple star shape carries its own quiet meaning, creating a keepsake that can be worn close each day.
Crafted from high-quality hypoallergenic stainless steel, the star pendant measures approximately 22mm in diameter and 5mm deep and is accompanied by a sturdy 2mm stainless-steel snake chain.
A small recessed screw provides access to the keepsake chamber, allowing a small amount of your chosen memento to be carefully placed inside. A funnel and filling instructions are included to assist with the process.
The necklace is presented in a black gift box together with a personalised memorial plaque featuring the details of your loved one. This creates a personal presentation that brings their memory and your chosen details together with the necklace.
Each plaque is carefully prepared and personalised by the family at Celebration Giftware in our Brisbane studio, giving individual care and attention to the details you provide.
A star can be a simple but meaningful symbol when remembering someone who is no longer with us. Combined with the small keepsake held inside, this necklace provides a personal way to carry a physical reminder of someone whose place in your life and memories remains important.
Whether you choose to place a small amount of ashes, a lock of hair or burial soil inside, what the necklace holds is personal to you and the person you are remembering.
The keepsake chamber is designed to hold a small amount of cremation ashes, a lock of hair or burial soil.
The star pendant measures approximately 22mm in diameter and 5mm deep.
A small recessed screw provides access to the keepsake chamber. A funnel and filling instructions are included to help you carefully place a small amount of your chosen keepsake inside.
The star pendant is made from high-quality hypoallergenic stainless steel and is supplied with a sturdy 2mm stainless-steel snake chain.
Your plaque is carefully prepared and personalised by the family at Celebration Giftware in our Brisbane studio.
If there's something you'd like to know before ordering your memorial necklace, please get in touch with the family at Celebration Giftware. We're always happy to help with questions about the necklace, keepsake chamber or personalisation process.
Please carefully check all names, dates, photos and personalised wording before placing your order.
All personalisation is completed using the information provided by you at the time of ordering. We copy and paste your wording exactly as submitted, including spelling, punctuation and capital letters. Minor adjustments to spacing, line breaks, text size or text placement may be made to achieve the best possible presentation and ensure your personalisation fits the available design area. The wording itself will not be changed.
As each personalised item is made specifically for you, we cannot accept returns or offer refunds where:
If you realise you have made an error in your personalisation details, please contact us as soon as possible.
If production has not yet commenced, we will do our best to update your order. However, changes cannot be guaranteed once an order has been submitted.
If your item has already been completed or dispatched, we may be able to assess whether the personalisation can be altered or replaced.
Please note:
As the majority of our products are personalised and made to order, we are unable to accept returns or offer refunds for change of mind, incorrect product selection, or if you no longer require the item.
For non-personalised products, we may accept returns within 30 days of delivery, provided the item:
Please contact us before returning an item so we can confirm whether it is eligible for return and provide you with the appropriate return instructions.
Return postage costs are the responsibility of the customer unless the item is faulty, damaged or incorrectly supplied by Celebration Giftware.
Customers are not automatically entitled to a refund or exchange simply because they have changed their mind.
Please carefully review all names, dates, photos and personalised wording before placing your order.
All personalisation is completed using the information provided by you at the time of ordering. We copy and paste your wording exactly as submitted, including spelling, punctuation and capital letters. Minor adjustments to spacing, line breaks, text size or text placement may be made to achieve the best possible presentation and ensure your personalisation fits the available design area. The wording itself will not be changed.
If you realise that you have made an error in your personalisation details, please contact us as soon as possible.
If production has not yet commenced, we will do our best to update your order. However, changes cannot be guaranteed once an order has been submitted.
If your item has already been completed or dispatched, we may be able to assess whether the personalisation can be altered or replaced.
Please note:
We will advise you of the available options and any applicable costs before proceeding.
We take great care when producing, checking and packaging every order.
If your item arrives damaged, faulty or differs from the order you placed, please contact us as soon as possible. If your item has been damaged during delivery, we recommend contacting us within five (5) days of receiving your order so we can promptly investigate the issue with the shipping carrier.
To help us assess your enquiry, please provide:
Please retain the item and all original packaging until we have assessed your claim, as the shipping carrier may require additional information during their investigation.
Depending on the nature of the issue and your rights under Australian Consumer Law or the New Zealand Consumer Guarantees Act, an appropriate resolution may include:
Where an item is confirmed to be faulty, damaged or incorrectly supplied by Celebration Giftware, we will cover all reasonable return postage costs where a return is required.
Nothing in this policy excludes or limits your rights under the Australian Consumer Law or the New Zealand Consumer Guarantees Act.
We make every effort to accurately represent our products through our website photography.
However, colours may vary slightly due to differences in screen settings, lighting conditions, photography and the natural characteristics of certain materials.
Natural timber products may display variations in grain, colour and texture. These natural characteristics make each item unique and are not considered faults.
Where customers upload photographs, the final print quality will depend on the quality, resolution, lighting and cropping of the image provided.
Minor variations in colour, placement or overall appearance that do not affect the quality, functionality or intended use of the product are not considered faults.
Celebration Giftware dispatches orders from Brisbane, Queensland, and ships throughout Australia and New Zealand.
Personalised items require production before dispatch. Current production timeframes are displayed on our website and may vary depending on:
Delivery estimates shown at checkout begin after dispatch and do not include production time unless expressly stated.
Once your order has been dispatched, tracking details will be sent to the email address provided with your order.
Delivery timeframes are estimates only and may vary depending on:
While we work hard to dispatch orders within our advertised production timeframes, we cannot guarantee a specific delivery date once an order has been handed to the shipping carrier.
Selecting express shipping gives your parcel a faster delivery service after dispatch. It does not necessarily shorten the production time required to personalise your order unless expressly stated.
Tracking updates may occasionally be delayed or remain unchanged while a parcel moves between shipping facilities.
If your parcel has not arrived within the estimated timeframe, please contact us so we can assist with an enquiry through the relevant carrier.
Shipping delays outside our reasonable control do not automatically entitle an order to cancellation or refund. However, nothing in this policy limits any rights you may have under applicable consumer law where an order is not supplied within a reasonable or agreed timeframe.
Please carefully check your shipping address before placing your order.
Celebration Giftware is not responsible for delays or failed delivery caused by an incorrect or incomplete address supplied by the customer.
If you notice an error, please contact us as soon as possible. We may be able to update the address if the order has not yet been dispatched, but changes cannot be guaranteed.
If a parcel is returned to us because the customer supplied an incorrect or incomplete address:
If a replacement product is required because the original parcel cannot be recovered, the customer may also be responsible for replacement costs.
Where a customer, shipping carrier or delivery service authorises a parcel to be left unattended, the parcel may be delivered without obtaining a signature.
Customers are responsible for ensuring there is a secure delivery location.
Please contact us if tracking shows that your parcel has been delivered but you cannot locate it. We may ask you to check:
We will assist with a carrier enquiry where appropriate.
If a parcel is returned to Celebration Giftware because it was unclaimed, refused, incorrectly addressed or unable to be delivered, we will contact you using the details provided with the order.
The customer will be responsible for any postage costs required to resend the parcel, except where the return occurred because of an error by Celebration Giftware or the shipping carrier.
Personalised items are not eligible for a refund merely because a parcel was unclaimed or delivery was unsuccessful due to circumstances outside our control.
Orders shipped to New Zealand may be subject to customs processing, import requirements, duties, taxes or other charges imposed by New Zealand authorities.
Any duties, taxes or customs charges that are not collected during checkout are the responsibility of the recipient.
New Zealand delivery timeframes are estimates only and may be affected by:
Customers are responsible for ensuring that the products they order can legally be imported into New Zealand.


