Silver Bear 30cm with Black Tie for Grandpa – Personalised Message on Feet
Show Grandpa just how loved he is with this adorable 30cm Silver Bear featuring a classic black tie and a personalised message on the feet. Made from beautifully soft plush fabric, this cuddly teddy is a meaningful keepsake gift designed to bring smiles and create lasting memories.
Perfect for birthdays, Father’s Day, Christmas or simply to remind Grandpa how special he is, this personalised bear is a thoughtful gift he can treasure for years to come. The timeless black tie detail gives the bear a classic look suitable for any occasion.
Your chosen message is carefully applied to the bear’s feet using high-quality heat transferred vinyl lettering, available in elegant black velvet or sparkling black glitter for a beautiful finishing touch. Every bear is lovingly personalised in our Brisbane studio and individually prepared with care to ensure lasting quality.
Features
- 30cm plush Silver Bear with black tie
- Personalised message on the feet
- High-quality heat transferred vinyl lettering
- Choice of black velvet or black glitter finish
- Suitable for Grandpa gifts and special occasions
- Soft plush material
- Personalised with care in Brisbane
Please carefully check all names, dates, photos and personalised wording before placing your order.
All personalisation is completed using the information provided by you at the time of ordering. We copy and paste your wording exactly as submitted, including spelling, punctuation and capital letters. Minor adjustments to spacing, line breaks, text size or text placement may be made to achieve the best possible presentation and ensure your personalisation fits the available design area. The wording itself will not be changed.
As each personalised item is made specifically for you, we cannot accept returns or offer refunds where:
- You have entered incorrect personalisation details.
- You selected the incorrect product, design, colour, size or option.
- You change your mind after ordering.
- You no longer require the item.
- You are unhappy with the wording, spelling, punctuation or photo you supplied.
If you realise you have made an error in your personalisation details, please contact us as soon as possible.
If production has not yet commenced, we will do our best to update your order. However, changes cannot be guaranteed once an order has been submitted.
If your item has already been completed or dispatched, we may be able to assess whether the personalisation can be altered or replaced.
Please note:
- Not all personalised products can be altered after production.
- Additional product, material or alteration charges may apply.
- The customer is responsible for the cost of returning the item to us.
- The customer is responsible for the cost of shipping any amended or replacement item back to them.
Change of Mind
As the majority of our products are personalised and made to order, we are unable to accept returns or offer refunds for change of mind, incorrect product selection, or if you no longer require the item.
For non-personalised products, we may accept returns within 30 days of delivery, provided the item:
- Is unused and in its original condition.
- Is returned in its original packaging.
- Has not been personalised, altered or customised.
Please contact us before returning an item so we can confirm whether it is eligible for return and provide you with the appropriate return instructions.
Return postage costs are the responsibility of the customer unless the item is faulty, damaged or incorrectly supplied by Celebration Giftware.
Customers are not automatically entitled to a refund or exchange simply because they have changed their mind.
Customer Personalisation Errors and Alterations
Please carefully review all names, dates, photos and personalised wording before placing your order.
All personalisation is completed using the information provided by you at the time of ordering. We copy and paste your wording exactly as submitted, including spelling, punctuation and capital letters. Minor adjustments to spacing, line breaks, text size or text placement may be made to achieve the best possible presentation and ensure your personalisation fits the available design area. The wording itself will not be changed.
If you realise that you have made an error in your personalisation details, please contact us as soon as possible.
If production has not yet commenced, we will do our best to update your order. However, changes cannot be guaranteed once an order has been submitted.
If your item has already been completed or dispatched, we may be able to assess whether the personalisation can be altered or replaced.
Please note:
- Not all personalised products can be altered after production.
- Additional product, material or alteration charges may apply.
- The customer is responsible for the cost of returning the item to us.
- The customer is responsible for the cost of shipping any amended or replacement item back to them.
- No alteration should be attempted by another person or business before contacting Celebration Giftware.
We will advise you of the available options and any applicable costs before proceeding.
Faulty, Damaged or Incorrect Items
We take great care when producing, checking and packaging every order.
If your item arrives damaged, faulty or differs from the order you placed, please contact us as soon as possible. If your item has been damaged during delivery, we recommend contacting us within five (5) days of receiving your order so we can promptly investigate the issue with the shipping carrier.
To help us assess your enquiry, please provide:
- Your order number.
- A description of the issue.
- Clear photographs showing the fault, damage or incorrect item.
- Photographs of the packaging if the item was damaged during transit.
Please retain the item and all original packaging until we have assessed your claim, as the shipping carrier may require additional information during their investigation.
Depending on the nature of the issue and your rights under Australian Consumer Law or the New Zealand Consumer Guarantees Act, an appropriate resolution may include:
- Repair.
- Replacement.
- Partial refund.
- Full refund.
Where an item is confirmed to be faulty, damaged or incorrectly supplied by Celebration Giftware, we will cover all reasonable return postage costs where a return is required.
Nothing in this policy excludes or limits your rights under the Australian Consumer Law or the New Zealand Consumer Guarantees Act.
Differences in Colour and Appearance
We make every effort to accurately represent our products through our website photography.
However, colours may vary slightly due to differences in screen settings, lighting conditions, photography and the natural characteristics of certain materials.
Natural timber products may display variations in grain, colour and texture. These natural characteristics make each item unique and are not considered faults.
Where customers upload photographs, the final print quality will depend on the quality, resolution, lighting and cropping of the image provided.
Minor variations in colour, placement or overall appearance that do not affect the quality, functionality or intended use of the product are not considered faults.
Celebration Giftware dispatches orders from Brisbane, Queensland, and ships throughout Australia and New Zealand.
Personalised items require production before dispatch. Current production timeframes are displayed on our website and may vary depending on:
- The product ordered
- Order quantity
- Personalisation requirements
- Peak periods
- Public holidays
- Material or stock availability
Delivery estimates shown at checkout begin after dispatch and do not include production time unless expressly stated.
Once your order has been dispatched, tracking details will be sent to the email address provided with your order.
Delivery Timeframes
Delivery timeframes are estimates only and may vary depending on:
- Your selected shipping method
- Your delivery address
- Australia Post or courier network conditions
- Regional or remote delivery locations
- Customs processing for New Zealand orders
- Peak periods such as Christmas and public holidays
- Weather events, natural disasters or other carrier disruptions
While we work hard to dispatch orders within our advertised production timeframes, we cannot guarantee a specific delivery date once an order has been handed to the shipping carrier.
Selecting express shipping gives your parcel a faster delivery service after dispatch. It does not necessarily shorten the production time required to personalise your order unless expressly stated.
Delayed Parcels
Tracking updates may occasionally be delayed or remain unchanged while a parcel moves between shipping facilities.
If your parcel has not arrived within the estimated timeframe, please contact us so we can assist with an enquiry through the relevant carrier.
Shipping delays outside our reasonable control do not automatically entitle an order to cancellation or refund. However, nothing in this policy limits any rights you may have under applicable consumer law where an order is not supplied within a reasonable or agreed timeframe.
Incorrect or Incomplete Shipping Address
Please carefully check your shipping address before placing your order.
Celebration Giftware is not responsible for delays or failed delivery caused by an incorrect or incomplete address supplied by the customer.
If you notice an error, please contact us as soon as possible. We may be able to update the address if the order has not yet been dispatched, but changes cannot be guaranteed.
If a parcel is returned to us because the customer supplied an incorrect or incomplete address:
- The customer will be responsible for the cost of resending the parcel
- Any additional carrier or return-to-sender fees may also be charged
- Personalised products will not be refunded solely because they were returned due to an incorrect address
If a replacement product is required because the original parcel cannot be recovered, the customer may also be responsible for replacement costs.
Authority to Leave and Safe-Drop Deliveries
Where a customer, shipping carrier or delivery service authorises a parcel to be left unattended, the parcel may be delivered without obtaining a signature.
Customers are responsible for ensuring there is a secure delivery location.
Please contact us if tracking shows that your parcel has been delivered but you cannot locate it. We may ask you to check:
- Around the property
- With household members
- With neighbours
- In safe-drop locations
- With the local post office or delivery depot
We will assist with a carrier enquiry where appropriate.
Returned or Unclaimed Parcels
If a parcel is returned to Celebration Giftware because it was unclaimed, refused, incorrectly addressed or unable to be delivered, we will contact you using the details provided with the order.
The customer will be responsible for any postage costs required to resend the parcel, except where the return occurred because of an error by Celebration Giftware or the shipping carrier.
Personalised items are not eligible for a refund merely because a parcel was unclaimed or delivery was unsuccessful due to circumstances outside our control.
New Zealand Orders
Orders shipped to New Zealand may be subject to customs processing, import requirements, duties, taxes or other charges imposed by New Zealand authorities.
Any duties, taxes or customs charges that are not collected during checkout are the responsibility of the recipient.
New Zealand delivery timeframes are estimates only and may be affected by:
- Customs clearance
- Biosecurity inspections
- Local courier networks
- Regional or remote delivery locations
Customers are responsible for ensuring that the products they order can legally be imported into New Zealand.
- Choosing a selection results in a full page refresh.